Warranty claim form

Online warranty form

Some things you should know:
Before making a claim, please read the SolarArk warranty policy to make sure your product meets all warranty conditions. Things to check include:

• Individual component warranty period (ranging from 1 year to 15 years)
• Operating conditions
• Maintenance
• Commercial applications
• Warranty conditions at the time of your purchase
• Non-SolarArk components

Also note that some work may attract a service fee, including:

• Non-warranty callouts
• Expired labour warranty period
• Certain areas of Australia

The warranty policy can be found in your owner’s manual, or can be downloaded from the links above. (ensure warranty links are available)

Ready to make a warranty claim? Please fill in your information below.