Warranty claim form

Want to make a warranty claim? Please complete the online warranty claim form below.

Online warranty form

Some things you should know:
Before making a claim, please read the SolarArk warranty policy to make sure your product meets all warranty conditions. Things to check include:

  • Individual component warranty period (ranging from 1 year to 15 years)
  • Operating conditions
  • Maintenance
  • Commercial applications
  • Warranty conditions at the time of your purchase
  • Non-SolarArk components
  • Also note that some work may attract a service fee, including:

    • Non-warranty callouts
    • Expired labour warranty period
    • Certain areas of Australia

    The warranty policy can be found in your owner’s manual, or can be downloaded from the links above. (ensure warranty links are available)

    Ready to make a warranty claim? Please fill in your information below.

Include your area code if using a land-line

Contact SolarArk

How can we help?

Get in touch to organise an obligation free quote, to ask a question or provide feedback.


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